Matchday Ticketing FAQs
How do I buy my matchday ticket?
- You can purchase matchday tickets in a variety of ways:
- Online and in the app through Fanbase
- In the Club Shop
- At the Matchday Ticket Office
- Over the phone – 01706 644648 (Option 4)
Who do I contact if I need help?
- If you have any questions regarding tickets, please contact the Ticket Office:
- Telephone: 01706 644648 (Option 4)
- Email: tickets@rochdaleafc.co.uk
- In person: Visit the Club Shop during opening hours.
When do tickets go on sale?
- Matchday tickets are usually released 3 weeks before the fixture.
Can I buy tickets on matchday?
- Yes, tickets can be purchased at the Ticket Office located in the Main Reception on matchdays, over the phone or in the shop. There will be a price increase on matchdays.
Will Rochdale AFC be selling away tickets for 2026/27 Season?
- This will depend on several external factors, including the arrangements made by the home club. Any information regarding away ticket sales will be communicated on a match-by-match basis.
Do children need a ticket?
- Every supporter, regardless of age, must have a valid match ticket to enter the stadium. Under 2’s can be requested via the Ticket Office.
Are concession tickets available?
- Yes, there is a Senior (Over 65) category available along with a Young Persons (U22) and Junior (U14).
What is the refund policy?
- Tickets are generally non-refundable unless a match is postponed or cancelled. The policy can be found in our Club Charter under the Abandoned/Postponed match policy.
How will I receive my ticket?
- Home tickets are delivered digitally via the Fanbase app and by email. Alternatively, tickets can be collected from the Club Shop or the Matchday Ticket Office. Delivery and collection arrangements for away tickets will vary depending on the home club’s ticketing procedures.
I haven’t received my ticket. What should I do?
- Please check your confirmation email, Fanbase account or app, including your spam or junk folder. If you still cannot locate your ticket, contact the ticket office before matchday for assistance.
Can I transfer my ticket to someone else?
- Tickets can be transferred to another supporter through the Fanbase app. Please note that once a ticket has been transferred, the process cannot be reversed.
How can I download fanbase?
Disabled Policy
The club reserves the right to request proof of disability and if requested it the responsibility of the disabled person to provide the required proof, if adequate proof is not provided when requested the full admission price will be charged.
Persons requiring a full-time carer to accompany them to the match can get a carer ticket, which is free of charge. A carer ticket will only be issued if the person can show evidence of full-time carer status, we will also accept a letter showing that disability allowance is in the middle or higher band.
Click HERE to view our Matchday Disability Information.
How To Get In
Touch With Us
ADDRESS
Rochdale Football Club
The Crown Oil Arena
Sandy Lane
Rochdale
OL11 5DR
